Page cover

Troubleshooting common issues

The camera trap is not triggering the Sentinel

✅ Check that the SD card cable is securely plugged in.

✅ Ensure the camera is in photo mode, not video mode.

✅ Verify that the Sentinel has power (blue light blinking).

✅ Test another SD cable in case of a faulty connection.

Data is not transmitting from Sentinel to my dashboard

✅ Ensure the Sentinel has connectivity (WiFi, cellular, satellite, or LoRa).

✅ Check the Sentinel’s status LEDs for error codes.

✅ Restart the Sentinel by turning it off and on.

✅ Manually retrieve data from the SD card in the Sentinel if no transmission occurs.


Troubleshooting

Checks & Solutions
  • Checks:

  • Solutions:

  • Supporting material

Check out this video which will take you through both both the quick & thorough checks.

Checks & Solutions
  • Checks:

  • Solutions:

Checks & Solutions
  • Checks:

  • Solutions:

Last updated