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FAQs

chevron-rightDoes the Sentinel/Conservation X Labs own my data? hashtag

No, your data remains yours even after you upload your datasets.

chevron-rightHow quickly will my model be installed onto my Sentinel(s)hashtag

New models will be installed/removed from Sentinels during their update process, either over WiFi or with a USB drive. Currently, there is no over-the-air update function for Sentinels in the field.

chevron-rightHow many animals can I train in one model?hashtag

You may train as many animals as you would like in one model. We train models on classes that have a large number and variety of data (images/videos) available of that class member.

chevron-rightHow many models can I install onto my Sentinel?hashtag

You can install as many models as you like onto your Sentinel, but more models will lower battery life faster as processing times will be longer. Typically you will not need more than 1-2 models.

chevron-rightCan I install a model onto a device that isn't near me physically/connected to wifi?hashtag

No, after you have set up a new update for your Sentinel(s) in the dashboard or with one of our team members, the updating Sentinels must either be connected to 'sentinel-net' WiFi via a modem or updated with a USB drive.

chevron-rightHow many Sentinels can I install a model onto?hashtag

You can install your model(s) onto as many Sentinels as you like (that you own).

chevron-rightCan multiple people access Sentinel's insights?hashtag

Multiple users can have the same device registered to their account and have access to the same insights and images. Get in touch with our support at sentinel-support@conservationxlabs.org to request a team member at your organization have access to the same device(s).

chevron-rightCan I use models from the Model Marketplace?hashtag

The model marketplace is not yet fully functional. Get in touch with our support at sentinel-support@conservationxlabs.org to request a different model.

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