Auto-updating Your Sentinel(s)

Instructions for update processes related to v1.3 or later Sentinel Firmware.

NOTICE

• v1.3 is currently in an alpha stage and may contain bugs.

• THE BACKEND MUST BE UPDATED BEFORE THE DEVICES ARE UPDATED.

Update Request

• Please first fill out this form: https://forms.gle/iqySzRUrcH6jMwch7

• Our team will respond once we have completed the updates from our side.

Installer (This can be skipped if your Sentinels are already setup with auto-updates)

Download windows / linux installer

• If you need access, request it and we will give access as soon as possible.

• Note: Conservation X Labs does not yet have a certificate for this program, so your computer will likely say something similar to this. Ignore this issue. On Mac, you may have to right-click and press open to be presented with option to open the program.

• Run the installer and start the sentinel-utils app.

Update Workflow (This can be skipped if your Sentinels are already setup with auto-updates)

Setup

• Plug in pocket modem.

• Make sure you are connected to sentinel-net and to the internet.

• Start the sentinel-utils app.

• Set up a group of Sentinels you want to update. We recommend a maximum of 20 Sentinels per batch.

Migration to Auto Update

• On the left-hand side of the sentinel-utils app, select "v1.3 Auto Update Migration".

• Enter the Device Name found on the outside of one of your Sentinels.

Example of device name

• Follow the instructions present on the sentinel-utils app.

• Each update takes between 3 - 5 minutes.

• Repeat for each device you want to update.

How to update Sentinels after this update?

• Fill out this form: https://forms.gle/iqySzRUrcH6jMwch7

• Wait for a response from sentinel-support that mentions that the updates are ready to go.

• Bring the Sentinels into sentinel-net range.

• Turn on the Sentinels

  • Wait for the blue and green lights to flash.

  • If they do not flash before all lights turn off, turn the Sentinel off and then on again

  • If the blue light is solid, the update has passed. Wait for all lights to turn off and then turn the Sentinel off. The device has now been updated.

  • If the green light is solid, the update has failed. Try updating the Sentinel one more time. If it still fails, set the Sentinel to the side and contact sentinel-support.